Payload Logo
Preventing Loneliness

Built for the Pressure Points: Why Sacana Supports Systems Before They Break

Author

Jane Prentice, Commercial Director

Date Published

Prevention of Pressure Points

Across the UK, demand for health and care services continues to outpace capacity. Wait times grow. Workforces burn out. And those who need help, employees, carers, older adults, often don’t reach a service until it’s too late. 

This is not just a public sector issue. It affects businesses too. Employers are seeing rising absenteeism, unspoken presenteeism, and talent quietly slipping away due to stress, caring responsibilities, or simply feeling disconnected. 

Sacana was created to relieve pressure before it builds by providing a structured, preventative social connection service that fits seamlessly into both public and private systems. 

The Hidden Cost of Inaction 

Pressure builds quietly. A care home placement that could have been delayed. A team member who becomes overwhelmed. A parent living alone who deteriorates faster than they should. 

The cumulative cost is staggering. Each week in a care home averages £800. A GP appointment costs £39. A single A&E attendance exceeds £150. But long before those costs accrue, the underlying issue is often the same: unmanaged loneliness or social stress that’s allowed to escalate. 

Sacana helps to prevent that escalation. 

We offer live, structured conversation, not clinical intervention, and not informal befriending. Our Matrons provide consistent, one-to-one support designed to keep people emotionally well, mentally connected, and socially engaged. That’s what makes our model scalable, safe, and impactful. 

Prevention That Actually Works 

Prevention has become a buzzword. But in too many systems, it's still reactive. It’s only after an employee burns out, or an older adult falls into crisis, that action is taken. 

Sacana flips that approach. We intervene early, in homes, in workforces, in lives that are still manageable but starting to fray. And we do it with professionalism, structure, and care. 

Our service reduces avoidable pressure on:

Employers, by supporting working carers and lonely employees

Local authorities, by keeping people connected and stable at home

Health systems, by reducing unnecessary GP visits and low-level prescribing

Social care, by delaying escalation to more costly forms of support

Structured connection isn't a soft solution. It’s a hard-edge strategy to protect overstretched systems and the people in them. 

A Smarter Way Forward 

The UK cannot solve its workforce and wellbeing challenges with another app, toolkit, or checklist. We need services that provide real human support in real time, delivered with dignity, discretion, and consistency. 

Sacana is that service. And as demand for preventative solutions grows, we’re ready to scale. 

Because when systems are under pressure, the smartest strategy is to prevent the preventable. 

References  

NHS Digital (2023). Appointments in General Practice Report
Age UK (2022). The Cost of Loneliness. 
Carers UK (2023). State of Caring Survey
LaingBuisson (2025). Care Homes for Older People UK Market Report
OECD (2023). Long-term care spending and unit costs
Office for Health Improvement and Disparities (OHID) (2023). Loneliness: Evidence Review. 


Share: